Service Delivery Policy

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Last Updated: June 18, 2026

Nature of Service

Maachli provides hospitality and accommodation services, including farmstay experiences, local cuisine experiences, and related guest services.

Booking Confirmation

Upon successful payment and availability confirmation:

• Guests will receive booking confirmation via email, phone call, WhatsApp, or SMS.
• Confirmation details will include reservation dates, guest details, and booking information.

Service Delivery Timeline

Booking confirmations are generally issued within 24 hours of receiving payment and reservation details.

No Physical Shipping

Maachli does not sell or deliver physical goods through this website. Therefore, no shipping or physical delivery is involved.

Customer Support

Guests requiring assistance regarding their reservation may contact us using the contact details provided on the website.

Service Availability

All services are subject to availability and confirmation. Receipt of payment alone does not guarantee reservation until confirmation has been issued by Maachli.